Shipping policy

Thank you for shopping with us at Vintress.

We aim to process and deliver your order as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time

Estimated delivery times:

Delivery times may vary depending on your location and customs processing.

Shipping Costs

Shipping costs are calculated at checkout.

We may offer free shipping promotions on selected products or orders.

Tracking Orders

Once your order has shipped, you will receive a tracking number by email so you can monitor your delivery.

Delays

Occasionally, shipping delays may occur due to high demand, weather conditions, or courier issues. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery.

Country/Region